Service

We know your work processes

... and know that well-coordinated staff rostering is part of the core area of human resources management.

We are very familiar with your requirements - because we have had a direct insight into such personnel processes for over 25 years. We now support more than 5,000 clients in all roster-related decisions. With tried and tested concepts for introduction, training and support, we are also reliably at your side.

Geocon support concept: We are here for you

For us, successful staff scheduling includes immediate accessibility and qualified advice from our employees. That is why fast and direct contact for our customers is our personal concern - especially since problems relevant to the roster always have a direct influence on the daily workflow and require quick solutions.
With us, you will not get "stuck" in telephone queues or wait for days for long overdue answers to measures that have already been communicated. Fast, solution-oriented feedback forms the self-image of our highly motivated support teams, who do not lose sight of anything - thanks to a modern hotline and ticket system!

Geocon project support: We focus on customer-oriented individual support

In all project stages, a colleague accompanies you as your personal project supervisor: From the first planning steps through the actual implementation to the final acceptance! In this way, we guarantee you seamless continuity in every phase of your implementation.
Your project manager will analyse the content and technical requirements with you in detail and advise you on alternative uses of our solution modules.
It is particularly important to us to build a lasting project partnership: Even after the successful introduction, your individual advisor will support you with personal commitment and expertise.
This means that you can look forward to all future tariff changes, restructuring and other change processes with peace of mind - we ensure your staff rostering is permanently in good hands!

Geocon Quality Assurance: We optimise your workflows

More and more clients also appreciate our diverse add-on services for process optimisation in the HR area:

Automated accounting processes
Plausibility checks
Support for data synchronisation via interfaces to personnel management programs

Thanks to our sophisticated interface management, our staff rostering solutions offer you a wide range of possibilities for data exchange with your existing systems. In this way, we lay the foundations for even greater efficiency in your internal work processes!

Geocon training courses: User facts

Our programs are designed to be very user-friendly and our training offers are modular.

We have the right concept for each of your employees:

Beginner training courses for first-time users
Seminars for advanced users and switchers
Workshops for administrators and individual departments
Individual workplace coaching for managers

Is the right choice not there for you?

No problem - we will be happy to work with you to find the right training format.